Shuttle Bus
- Daily departure at 8:30 AM
Check-in
- Depart from Hanoi: 8:30 AM
- Check in on board: 12:00 PM
Check-out
- Check out the board: 10:30 AM
- Return Hanoi: 16:30 PM
Guide
- English speaking guide on board
Cancellation / Prepayment
- More than 30 days prior to check in: No cancellation charge
- From 29 to 20 days prior to check in: 50% of total rates
- From 19 to 11 days prior to check-in: 75% of total rates
- Less than 10 days prior to check in: 100% of total rates.
- No show: 100% of total rates.
Children and Extra beds
- Free of Charge for 01 child below the age of 5 years old traveling with parents limiting to one child per cabin only.
- 01 Child from 5 to 9 years old sharing cabin with two adults is charged at 50% based on adult rates, limiting to one child per cabin sharing bed with parents only.
- Child from 5 to 9 occupying 01 bed are charged at 70% of adult’s rates.
- Child from 5 to 9 occupying 01 cabin are charged at 75% of adult’s rates.
- Child from the age of 9 should pay as an adult.