Shuttle Bus
- Pick up time in Hanoi: About 7.45am to 8.00am
- Return time in Hanoi: About 4.30pm to 5.30pm
- Price for adult and child from 4-12 years old: US$ 20/pax/round trip
- FOC for only one child under 4 years old per booking. Extra children under 4 years old are charged at US$10/child
Child Policy
1/ Family with One child
- Under 4 years: FOC sharing bed & meal with adults.
- From 4 – 12 years: Children rate is applied, sharing bed with adults. Extra bed is available with additional charge at 18$ /night (upon your request)
2/ Family with Two children:
- Two children under 4 years : 01st child is FOC (sharing bed and meals with adults ), 02nd child will be charged 24 USD (sharing bed and meals with adults)
- One children under 4 years & 1 children from 4-12 years : FOC for child under 4 yrs (sharing bed and meals with adults), 2nd child chargeable at children rate plus 18 USD for extra bed.
- Two children from 4-12 years will stay at private cabin are charged 75% adults rate.
- Children above 12 years must be charged as full adult rate.
Guide
- Free English speaking guide on board
Cancellation/Prepayment
- More than 30 days prior to check-in: No cancellation charge
- From 29 to 19 days prior to check-in: 50% of total rates.
- From 18 to 9 days prior to check-in: 75% of total rates
- Less than 8 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates