Shuttle Bus
- Daily departure at 7:45AM – 8:30AM in Hanoi
- Shuttle bus (round trip): US$26/adult and US$14/child (4-12 years old). FOC for children under 4 years old
Check-in
- Depart from Hanoi: 8:30 AM
- Check in on board: 12:30 PM
Check-out
- Check out the board: 10:30 AM
- Return Hanoi: 16:30 PM
Guide
- English Speaking Guide on Board
Cancellation/Prepayment
- More than 15 days prior to check-in: No cancellation charge
- From 14 to 10 days prior to check-in: 50% of total rates.
- From 9 to 6 days prior to check-in: 75% of total rates.
- Less than 5 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates
Children and Extra beds
- Child under 4 years old: F.O.C.
- Applying for group:
- Child from 4 – 12 years old: 75% of adult price.
- Child from 2 – 6 years old sharing a cabin with parent: 75% of adult price. Charge 22 US$ if require meals for 2 days 1 night itinerary, charge 37 US$ if require meals for 3 days 2 nights itinerary
- Child from 7 – 12 years old sharing a cabin with parent: 50% of adult price.
- Applying for chartering: Child from age of 4 charge as adult rate