Shuttle Bus:
- Daily departure from Hanoi at: 8:00
Check-in:
- Check in on board: 12:30 PM
Check-out
- Check out the board: 11:00 AM
- Return Hanoi: 16:30 PM
Guide
- Free English speaking guide on board
Cancellation Policy:
- More than 30 days prior to check in: No cancellation charge
- From 29 to 20 days prior to check in: 50% of total rates
- From 19 to 11 days prior to check-in: 75% of total rates
- Less than 10 days prior to check in: 100% of total rates.
- No show: 100% of total rates.
Children Price & Extra Bed
- For a child under 12 years extra bed is VND $24 net in addition to the rate. One child maximum per cabin and only if sharing a cabin with maximum of 2 adults in existing bedding.
- For an adult or a child from 13 years old up, it’s 40% of the cabin rates (equivalent to the room category).
- Free of charge for child below 5 years old sharing existing bed with parents (baby cot is upon request)
Other notice
- Additional charge of 25% on Christmas 24/12, New Year 31/12, Lunar New Year’s Eve